Social media management with SmallForce AI employees

SmallForce brings publishing, inbox conversations, reviews, synchronization, and analytics into one organization-owned social workflow.

Core concepts

Platforms describe supported networks and their current publishing capabilities. Profiles group connected accounts that belong to the same brand or client. Accounts are the actual provider destinations used for publishing and data access.

What you can do

• Discover supported platforms and platform-specific options.
• Create brand profiles and connect social accounts.
• Draft, validate, publish immediately, or schedule posts.
• Customize text and media for each target account.
• Upload and reuse SmallForce assets.
• Inspect publication results and retry failed destinations.
• Read and reply to supported inbox conversations.
• Read and respond to Facebook and Google Business reviews.
• Synchronize provider-created posts and account state.
• Analyze posting, followers, content performance, and provider-specific metrics.

Validate a post before publishing whenever possible. Do not invent account IDs or platform options; discover them from the organization and the current platform schema.

Continue with publishing posts or inbox, reviews, and analytics.