ChatGPT, Copilot Chat and cousins
Chat assistants
Answer questions and write drafts. You copy the result into your apps and do the job yourself.
Copilot helps each person write faster in Word, Excel and Outlook. SmallForce gives your business a team of AI employees that answer the phone, send the email, post and run your ads. One price for the business, not per seat.
Copilot vs AI employees, in plain terms
Most AI for work stops at writing it faster. The hours come back when the job itself gets done, in the apps you already use.
ChatGPT, Copilot Chat and cousins
Answer questions and write drafts. You copy the result into your apps and do the job yourself.
Microsoft 365 Copilot
Help inside Word, Excel, PowerPoint, Outlook and Teams. Each person still does the work, a bit faster.
What SmallForce gives you
Do the job across your phone, inbox, socials, reviews and ads, on their own computer, around the clock.
One request, two results
Four everyday jobs, handled by an assistant in your apps and by an AI employee. Count who does the steps.
With an assistant in your apps
4 steps for you, every time it happens.
With SmallForce
0 steps for you. Read the transcript when you’re free.
With an assistant in your apps
4 steps for you, every time it happens.
With SmallForce
0 steps for you. Sam replies in your voice.
With an assistant in your apps
4 steps for you, every time it happens.
With SmallForce
0 steps for you. Daniel keeps chasing until it’s paid.
With an assistant in your apps
4 steps for you, every time it happens.
With SmallForce
1 step for you: the ask.
Side by side
Same question for both: which jobs come off your list? Copilot is built for documents and meetings. SmallForce is built for the work around them.
| Microsoft 365 Copilot Business | SmallForce AI employees | |
|---|---|---|
| Writes, summarizes and analyzes | Yes: Inside Word, Excel, PowerPoint, Outlook and Teams | Yes: In chat on the web, iPhone, Slack and Telegram |
| Sends the email itself | ~ Partly: Drafts and summarizes in Outlook | Yes: From your Outlook or Gmail, in your voice |
| Answers your business phone | – No: Not included | Yes: 24/7 on your number, with transcripts |
| Posts to Instagram, Facebook and LinkedIn | – No: Not included | Yes: Schedules, posts and answers comments |
| Replies to Google reviews | – No: Not included | Yes: On Google and Facebook, in your voice |
| Runs Meta, Google and TikTok ads | – No: Not included | Yes: Inside the daily cap you set |
| Builds and updates your website | – No: Not included | Yes: Live at its own address |
| Works while you’re away | ~ Partly: Autonomous agents need Copilot Studio | Yes: Schedules, follow-ups and new emails or calls |
| Choice of AI models | ~ Partly: Model choice in Copilot | Yes: 70+ models from 24 labs, or your ChatGPT plan |
| One price for the business | – No: $21 a person a month, plus Microsoft 365 | Yes: $149 a month, up to 100 people |
Copilot Business as Microsoft lists it on microsoft.com, October 7, 2026: $21 a person a month paid yearly, $18 for the first year until December 31, 2026, for up to 300 people with a Microsoft 365 Business plan. Copilot Studio is licensed separately.
Microsoft 365 and Google
SmallForce doesn’t replace Microsoft 365. Your AI employees work in the inbox, calendar and files you already have, on their own computer.
See every appNot yet: Microsoft Teams, OneDrive, SharePoint and signing in with Microsoft. Your team talks to you on the web, iPhone, Slack and Telegram.
AI models
Give each employee the model that fits its job, from 70+ models across 24 labs, including OpenAI, Anthropic and Google, and switch any time.
Anthropic
Claude Opus 5Claude Sonnet 5
OpenAI
GPT-6 AstraGPT-5.5
Google
Gemini 3.8 FlashGemini 3.5 Flash
xAI
Grok 4.6Grok Build 0.1
DeepSeek
DeepSeek V4.1 FlashDeepSeek V4 Pro
Qwen
Qwen3.8 MaxQwen3.7 Plus
Z.ai
GLM 5.3GLM 5.2
Mistral
Mistral Medium 3.5
Meta
Muse Spark 1.3
+15 more labs
What it costs
Copilot is billed for every person who uses it, on top of Microsoft 365. SmallForce is one price for the business. Move the slider to your team size.
At 8 people, SmallForce costs $19 less a month, before Microsoft 365, and the team does the jobs.
Every AI employee is in the $149. Add as many as the work needs.
Copilot Business at Microsoft’s list price, paid yearly ($18 first-year offer until December 31, 2026). Microsoft 365 Business Basic starts at $7 a person.
$149/ month
or $49 a week, cancel any time
What stays with you
Every employee has limits you set, every action is logged, and you can stop any of them at any time.
Priya can
Activity log
On a roof, on a call, on holiday: one tap stops any employee mid-task.
Yours alone
Every business runs on its own computer with its own storage. Your employees remember what you teach them, and your data trains nobody else's AI.
SmallForce HQ
Northfield Builders
workspace / northfield-builders
An honest answer
If most of your day is documents and meetings, Copilot fits. Here’s where it wins.
Copilot works inside the file while you type. SmallForce hands you a finished file instead.
Copilot sits in your meetings and chats. SmallForce isn’t in Teams yet; it talks to you on the web, iPhone, Slack and Telegram.
Copilot uses your Microsoft sign-in and admin controls. SmallForce has its own sign-in, with Google or email.
You don’t have to choose. Copilot for the documents and meetings. SmallForce for the phone, inbox, socials, reviews and ads.
See what the team doesFAQ
Still deciding? Ask Maya, our own AI receptionist, about your business.
It depends on the job. For writing inside Word and Excel, Copilot is hard to beat. For the work outside documents, like answering calls, replying to reviews, posting and running ads, you want AI employees that act in those apps. That’s what SmallForce’s AI employees do.
Yes. Microsoft 365 Copilot Business is the version for organizations of up to 300 people. It’s $21 a person a month on a yearly plan, $18 for the first year until December 31, 2026, and it needs a Microsoft 365 Business plan.
The Copilot Business add-on is $21 a person a month, paid yearly, on top of a Microsoft 365 Business plan from $7 a person. Bundles cost $23.50 a person with Business Standard and $32 with Business Premium. A team of 8 pays $168 a month for the add-on alone. SmallForce is $149 a month for the whole business.
If your team spends the day in Word, Excel, Outlook and Teams, it can be. If your hours go to calls, quotes, reviews, posts and ads, a faster draft doesn’t give them back. An AI team that does those jobs does.
For chat and drafts, yes: Copilot Chat and ChatGPT both have free versions. SmallForce isn’t free. It’s $49 a week or $149 a month, cancel any time, because every business gets its own computer running its AI employees around the clock.
Yes for Outlook mail, calendar and contacts, and for Word, Excel and PowerPoint files, which your AI employees make and edit. Not yet for Microsoft Teams, OneDrive, SharePoint or signing in with Microsoft.
Yes. Keep Copilot for documents and meetings. Your SmallForce team takes the phone, the inbox, social media, reviews and ads, and you talk to it on the web, on iPhone, in Slack or in Telegram.
No. SmallForce doesn’t use your content to train AI models, and each business gets its own private computer for its files and AI employees.
Your list, handed over
Start with one job today. Your AI team picks it up on its own computer, and you add the rest when you’re ready.
This week5 of 6 handed over
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I run a small business. Would SmallForce (smallforcehq.com) be a good fit for me? What would it handle, and what does it cost?