Pick what she can do
Turn each page ability on or off, for each website you put her on.
Browser tools · cedarvalleyhvac.com
- Read the page
- Highlight
- Scroll
- Fill in fields
- Choose options
- Press buttons
Let visitors video call your business.
Maya answers face to face from your website. She explains what you do, shows people around your pages, and brings you in when they want a person.
- Answers from what you’ve taught her
- Points, scrolls and fills in forms, only where you allow
- Onboards new customers inside your app
- One script tag, or the full SDK for developers
Four ways in
Wherever your customers are, one tap starts the call.
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Floating on your site
A video bubble in the corner of every page. Visitors drag it, dock it or hide it.
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Inline on a page
Place the call inside your pricing or contact page, like any other section.
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A call page
A shareable link for your bio, QR codes, ads and email signatures.
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Inside your app
Open it from your own button or an app event. It knows who’s signed in and where they are.
Pick the face
A face for every kind of business.
Choose a talking avatar from the library, then give it a voice, a language and a name. Here are four of them, live.
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Front desk
“Thanks for reaching out. I can help with appointments, a quick question, or a message to the team.”
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Real estate
“Thanks for asking about the house on Oak Street. Would you like a tour, or a few more details first?”
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HVAC
“Sorry your AC isn’t cooling. Is it blowing warm air, or has it stopped completely?”
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Contractor
“I can help you get an estimate for the kitchen remodel. What are you hoping to change?”
And the rest of the library
Preview every avatar in your dashboard, pair it with a voice and language, and switch whenever you like.
- Avatars
- Voices
- Languages
Explains your business
Answers like someone who works there.
Write down what you’d tell a new hire. Your assistant answers visitors face to face from it, the same way every time, at 2 PM or 2 AM.
James · KnowledgeAdd entry
- Services and prices
- Service area
- Financing
- Warranty
- Emergency visits
- Comfort Club plans
Entry
Financing
0% financing for 12 months on new furnaces and AC units over $3,000, through our lender. Apply online in five minutes. Repairs are due on the day.
If they ask about rates after 12 months, offer a call with Jess.
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Teach it like a new hire
Services, prices, areas, policies. Plain words, no scripts.
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Looked up mid-call
Answers come from your knowledge, searched while the visitor is talking.
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Context from your site
The page the visitor is on, plus anything your site passes in.
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Collects what you need
Name the details you want, and the answers are saved with the call.
Shows them around
She can point, scroll and fill in the form.
Turn on page tools and Maya works your website with the visitor, not just talks about it. Pick an action to see it on a real page.
Maya: Highlighting Comfort Club
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Sees what they see
A filtered snapshot of the page, never the raw code behind it.
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Knows where they are
The page’s address and title, with private details stripped out.
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Works with your forms
Native fields and React forms both work, no rebuild needed.
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Grows with your site
Developers add actions like opening a page or checking a date.
Your site, your rules
She only touches what you allow.
You switch each ability on per website. Sensitive fields stay hidden, and the buttons that matter wait for the visitor’s yes.
Private fields stay private
Mark a field or a whole section private and Maya never sees what’s in it.
Name on cardDana Ortiz
Card number Hidden from Maya
data-smallforce-private Big buttons need a yes
Mark buttons like Pay or Submit. The visitor approves before she presses.
Maya wants to pressOnboarding
Onboard every new customer, face to face.
Teach your assistant your onboarding once. It lives inside your app, knows who just signed up, and walks every customer through setup, explaining each screen and doing the clicking with them.
- 1
Teach it your onboarding
The steps, why each one matters and the questions people ask. Add your help docs too.
- 2
Put it in your app
Add the SDK and pass who’s signed in and which step they’re on. It greets them by name.
- 3
It walks everyone through
It explains each screen, points to the next button and fills in forms with them. Anything important waits for their yes.
embed.updateContext({
firstName: "Priya",
onboarding: { step: "team" },
});
Hand off to a person
When they want you, your phone rings.
Some calls need the owner. Maya passes the visitor to your team inside the same window, and you pick up on your iPhone or at your desk.
Pick up in the SmallForce iPhone app
- The visitor asked for a person Maya checked first: “Want me to get Jess?”
- Jess’s iPhone and the dashboard rang First to answer takes the call
- Jess joined on video Same window, no new link, no phone number
- Hours
- Mon–Fri 8–6
- Answer within
- 30 s
- Camera
- On
- Screen sharing
- Both sides
-
Before or during the call
Talk to a person sits on the welcome screen and in the call.
-
Rings everyone at once
Your iPhone app and the dashboard. First to answer takes it.
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Only in your hours
After hours the option hides and a message form takes its place.
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No AI on the line
Calls with your team don’t use AI credits.
For developers
One script tag. Or the whole SDK.
Paste one line and the call appears on every page. Developers get an npm package, a React hook, events, and their own actions for Maya to run.
Read the publishing docsLayout
Launcher
index.html
<!-- before </body> -->
<script
src="https://talk.smallforcehq.com/embed/v1.js"
data-assistant="YOUR_EMBED_ID"
defer></script>app.ts
import { createEmbed } from "@smallforce/embed";
const maya = createEmbed({ embedId: "YOUR_EMBED_ID" });
maya.updateContext({ plan: customer.plan });
maya.on("statechange", analytics.track);
maya.tools.register(openSection);Contact.tsx
const { embed } = useSmallForce({
embedId: "YOUR_EMBED_ID",
});
return (
<button onClick={() => embed?.open()}>
Video call us
</button>
);open()minimize()sendText()updateContext()setLayout()tools.register()on('action')
-
Two ways in
A hosted script tag, or @smallforce/embed from npm with a React hook.
-
Knows your customer
Pass the plan, the cart or the account so Maya starts informed.
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Events for analytics
Opens, calls, layout changes and actions, as they happen.
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Your own actions
Register functions Maya can call, with a yes from the visitor if you want.
Make it yours
Looks like your brand, not ours.
Pick the face, the colours and the shape. Try it: the call on the right changes as you tap. Your logo, font and welcome words are yours too.
AppearanceSaved
Avatar
Accent
Theme
Corners
You set the limits
Open to every visitor. Never out of hand.
Video calls run on credits, so you decide how far they go on each website. Your whole account has its own ceiling too.
Caps you choose
Calls at once, call length, credits a day and minutes per visitor.
- Calls at once
- 3
- Longest call
- 10 min
- Credits a day
- 1,000
- Minutes per visitor
- 15 a day
Always told it’s AI
Visitors see a clear notice and agree before any call starts.
Every call written down
Transcripts for every call. Recordings stay off until you turn them on.
- Website visitor Transcript
- Priya Shah Transcript
- Website visitor Transcript
Who it’s for
Any business people want to talk to first.
If customers usually call before they buy, let them call from the page they’re already on.
Jameson video
Comfort Club covers two tune-ups a year. I’ve highlighted it for you.
Home services
Explain what a tune-up covers, show the plans and fill in the request.
Mayaon video
Hi Priya! Four quick steps and Luma is ready for bookings.
Salons and software
Walk every new account through setup inside your app.
Annaon video
This one has the big garden you asked about. Want me to get Sara?
Real estate
Walk buyers through a listing, then bring in the agent.
Gabrielon video
Yes, we cover your ZIP. The quote form is just below.
Landscaping
Answer “do you come out to me?” and point to the quote form.
Pricing
Included in the $149 plan.
Maya comes with every other AI employee. Calls use your plan’s credits, and you set the daily cap.
- Video calls with Maya
- Shown when you pick an avatar
- Voice calls with Maya
- 24 credits a min
- Calls with your team
- No AI credits
FAQ
Questions before you turn it on.
Still wondering? Ask Maya on a video call. That’s what she’s for.
Can Maya see the visitor?
Not on video calls. She sees the page they’re on when page tools are on. On voice calls, some voices can look at a visitor’s camera or shared screen if you allow it.
What can she do on my website?
Read what’s on screen, highlight, scroll, fill in fields, pick options and press buttons, each only if you switch it on. Private fields are never sent to her.
Do I need a developer?
No. Paste one script tag, or share the call page link. Developers can go further with the npm package, the React hook and their own actions.
Read the publishing docs Can it onboard customers inside my app?
Yes. Add the SDK to your web app, pass the customer’s name and setup step, and turn on page tools. It explains each screen and does the clicking with them, asking first before anything important.
How long can a call be?
Up to 10 minutes each. You can set a shorter limit, a daily credit cap and minutes per visitor.
What happens outside my hours?
Maya still answers. Talk to a person is hidden, and visitors can leave their details in a form instead.
Is every call recorded?
Every call is transcribed. Recording is off until you turn it on.
Online now
Put a face on your website.
Video call Maya now and see exactly what your visitors will see. Then give yours a face, a voice and your business.
See plans and pricing
