Help

SmallForce support

Help with your account, Company OS, connected apps, and SmallForce in ChatGPT, Claude, or Codex.

Contact support

Email support@smallforcehq.com. Include the affected organization name, the client you used, the time of the issue, and the visible error message. Never email passwords, API keys, OAuth tokens, or payment card details.

Connecting an AI client

  1. Add the official SmallForce connector or MCP server in the client.
  2. Sign in to SmallForce and select exactly one organization.
  3. Review and approve only the permission groups you need.
  4. Start with a read-only request such as checking company status.

If a newly approved permission is still reported as missing, remove the old connection from the client and authorize a fresh connection. Existing access tokens cannot gain scopes that were not present when they were issued.

What an AI client can change

In ChatGPT, Claude, and Codex, SmallForce reads company data and saves private social drafts. It does not send email, publish or schedule posts, write files, connect accounts, or change ad campaigns. Do those in SmallForce HQ.

An AI employee you chat with works with the access your business gave it, the same as in SmallForce HQ. The assistant confirms each task with you before handing it over.

Revoke or delete access

Revoke SmallForce from the AI client's connector settings or from SmallForce account settings. Disconnect an individual business app in SmallForce when you want to remove only that provider. For account or personal-data deletion requests, email support from the account's verified address. See the Privacy Policy for retention and legal exceptions.

Security reports

Send suspected vulnerabilities to support@smallforcehq.com with “Security” in the subject. Do not access another customer's data or disrupt production while testing.