AI employees in SmallForce

An AI employee is a continuing worker inside your organization, not a disposable chat prompt. You can give an employee a role, operating instructions, business context, and access to the tools required for its work.

What an employee can use

Depending on what your organization has enabled, an employee can:

• Search and read files in the organization workspace.
• Work on websites and generated applications.
• Use connected external applications.
• Generate and manage media assets.
• Operate social publishing, inbox, reviews, and analytics.
• Work with advertising campaigns and leads.
• Run approved web and social scrapers.
• Continue work from supported apps and communication channels.

Give durable instructions

Describe responsibility and decision boundaries, not only personality. A useful instruction answers:

• What outcomes does this employee own?
• Which organization or client does it represent?
• Which source material should it trust?
• What requires confirmation before execution?
• How should it communicate progress and final results?

Keep changing campaign details, temporary deadlines, and one-off requests in the conversation or project files. Keep durable operating rules in the employee’s instructions.

Conversations and context

Start a new conversation when beginning unrelated work. Continue an existing conversation when the employee needs the decisions and progress from that thread. Slack threads and Telegram topics provide channel-specific ways to keep work organized without exposing technical session details.

For business facts, add the relevant source files to the workspace so the employee can search the source instead of relying on a remembered paraphrase.