# Run an agency with SmallForce AI employees

SmallForce can organize repeatable agency work without forcing every client into one undifferentiated chat. Start with clear organization ownership, client folders, responsible employees, connected accounts, and approval boundaries.

## Example operating cycle

1. Add the client brief, brand guidance, approved offers, and existing work to the searchable workspace.
2. Assign employees for client operations, content, websites, media, advertising, or reporting.
3. Connect only the client accounts required for the approved scope.
4. Create the website, campaign, social calendar, or research deliverable.
5. Validate and present work before publishing, activation, spending, or customer contact.
6. Monitor results and save approved knowledge back into the client workspace.

## Keep client work clear

- Use descriptive client and project folders.
- Start new conversations for unrelated workstreams.
- Keep durable client rules in employee instructions or approved workspace documents.
- Use explicit IDs and account names before any provider mutation.
- Record who approved publishing, activation, spend, or access changes.
- Treat meeting and call transcripts as source material, not automatic approval.

SmallForce capabilities can be combined, but each public interface remains independently documented so employees and operators can verify the exact contract before acting.