Every call recorded.
Every insight, instant.
SmallForce automatically records and transcribes every inbound call to your business. AI reads the conversation, writes a summary, and tags each call as a lead, spam, appointment, or important — so your team knows exactly what to do next.
Works automatically · No setup required · No credit card
Interested in monthly landscaping package. Requested a quote for her property on Oak Drive.
Robocall detected. Extended warranty offer. AI ended the call automatically.
Long-time client. Scheduling consultation for Q2. Mentioned expanding to a 2nd location — high-priority follow-up.
Booked cleaning appointment for Thursday at 10 AM. Confirmed via text.
of inbound calls recorded automatically
to transcript + summary after call ends
transcription accuracy, any accent
calls missed without a record or summary
How it works
Every call. Recorded, read, and filed.
Before you even check your phone.
Every call recorded.
Zero
exceptions.
The moment a call comes into your SmallForce business number, it's captured. No button to press, no app to open. When the call ends, a full recording and verbatim transcript are ready — automatically. Your team can play back, read, or share any call in seconds.
- ✓ All inbound calls captured — no configuration needed
- ✓ Speaker-labeled transcripts with timestamps
- ✓ Playback and share from your dashboard
Call with Maria Gonzalez
Today · 2:41 PM · 4m 12s
Thank you for calling. How can I help you today?
Hi, I'm looking for a monthly lawn care package for my home.
Of course! We offer monthly maintenance starting at $149. Can I get your address to check availability?
Sure, it's 482 Oak Drive. Can someone come this week for a quote?
AI call classification
Interested in monthly landscaping. Wants a quote this week.
Robocall — warranty offer. Ended automatically after 22s.
Existing client expanding to 2nd location. High priority follow-up.
Cleaning booked — Thursday 10 AM. SMS confirmation sent.
Know what every call was
without
listening to it.
After every call, SmallForce's AI reads the full transcript and tags it — Lead, Spam, Important, Appointment, or custom tags you define. Scan your entire day's calls at a glance and see exactly what needs your attention.
- ✓ Spam calls automatically flagged — stop the noise
- ✓ High-value leads surfaced and highlighted
- ✓ Custom tags to match your business workflow
Your AI already read it.
You just
act on it.
No more replaying 8-minute calls to find the one thing that matters. After every call, SmallForce delivers a plain-English summary with what the caller wanted, what was agreed, and what follow-up is needed — ready in under 90 seconds.
- ✓ Concise 2–4 sentence summary of every call
- ✓ Extracted follow-up actions and commitments
- ✓ Leads auto-synced to your CRM with caller details
Long-term client calling to schedule Q2 consultation. Mentioned expanding to a second location and wants to discuss pricing for a larger contract. Highly engaged and ready to move forward quickly.
Schedule Q2 strategy call — James prefers mornings
Prepare multi-location pricing before the call
Mentioned he called a competitor first
Asked about emergency weekend service
Ready to sign — needs contract emailed
Solar panel offer — robocall pattern
Your calls are now a
searchable
database.
Every transcript is indexed the moment it's created. Search any word, phrase, caller name, or topic across months of call history. Find every time a customer mentioned a competitor, asked about pricing, or made a complaint — in seconds.
- ✓ Full-text search across your entire call archive
- ✓ Filter by tag, date, caller, or duration
- ✓ Jump to the exact moment in any call's recording
How it works
From incoming call to complete insight
in under 90 seconds
A call comes into your business number
Whether it's handled by your AI receptionist or forwarded to your team, SmallForce captures every inbound call the moment it begins. No setup, no apps to open — it just works.
AI transcribes, summarizes, and tags
Within 60–90 seconds of the call ending, SmallForce delivers a speaker-labeled transcript, a plain-English AI summary, a list of extracted follow-ups, and a smart tag — Lead, Spam, Important, or Appointment.
You see it all — and act on what matters
Your dashboard shows every call with its tag, summary, and follow-ups. Leads flow into your CRM. Spam gets filtered out. Your team knows exactly who to call back, what was discussed, and what was promised — without listening to a single recording.
Everything included
The full picture of every call
that comes in
Automatic recording
Every inbound call is captured the moment it starts — no setup, no manual triggers, no exceptions.
Verbatim transcripts
Full word-for-word transcript with speaker labels and timestamps. Know who said what and exactly when.
AI summaries
A 2–4 sentence plain-English summary of every call, ready within 90 seconds of it ending.
Smart call tags
AI classifies every call — Lead, Spam, Important, Appointment — so you focus on what actually matters.
Spam detection
Robocalls and spam are automatically flagged and separated. Stop wasting time on irrelevant noise.
Full-text search
Search across your entire call archive by keyword, caller name, tag, or date. Your history is yours to query.
Who it's for
Built for businesses where
every call counts
Service Businesses
Zero missed follow-upsPlumbers, HVAC, landscapers, cleaners — every job request, callback promise, and service detail is automatically logged. Never lose a customer to a forgotten follow-up again.
Medical & Dental Clinics
HIPAA-readyLog every patient inquiry, booking request, and insurance question. Review any call for compliance or training. Your front desk is fully documented — automatically.
Sales Teams
Coaching at scaleReview every call without replaying recordings. Identify missed objections, track winning talk tracks, and coach reps with exact transcript excerpts — call by call.
Law Firms & Consultants
Intake automationEvery intake call is transcribed and summarized with key case details. Quickly identify high-value leads, review calls before client meetings, and never lose a case detail.
Your calls already hold the answers.
Start listening.
Join hundreds of small businesses that never miss an insight — because every call is already recorded, read, and filed before they check the dashboard.
Free to start · No credit card · Cancel anytime
Frequently asked questions
Does every incoming call get recorded and transcribed automatically? +
Yes — every single inbound call handled by your SmallForce business number is automatically recorded and transcribed. There's nothing to configure, no buttons to press. The moment a call ends, the transcript and AI summary are waiting in your dashboard.
How does the AI decide if a call is spam, important, or a lead? +
SmallForce's AI analyzes the full conversation — not just keywords. It looks at intent, caller behavior, duration, and content to classify each call. You can also customize tag behavior: for example, tell it what phrases signal a high-value lead vs. a robocall pattern.
How accurate are the transcripts? +
Transcription accuracy is consistently 95%+ across accents, background noise, and industry-specific terminology. Every line is speaker-labeled and timestamped so you can find any moment in the conversation instantly.
How quickly is the transcript and summary ready? +
Within 60–90 seconds of a call ending, the full transcript, AI summary, and call tags are ready in your dashboard. You'll get a push notification so you don't miss anything time-sensitive.
Can I search through old call transcripts? +
Absolutely. Your entire call history is fully indexed and searchable. Find every call where a customer mentioned a specific service, a competitor, or a pricing question — across months of history — in seconds.
Is my call data secure and private? +
All call recordings and transcripts are encrypted in transit and at rest, and are only accessible to your organization. Your data is never shared or sold.